Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Customer Engagement Platform Market Size Growth Rate by Type (2014-2025)
1.4.2 Cloud-based
1.4.3 On-premises
1.5 Market by Application
1.5.1 Global Customer Engagement Platform Market Share by Application (2019-2025)
1.5.2 Small and Medium Enterprises (SMEs)
1.5.3 Large Enterprises
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 Customer Engagement Platform Market Size
2.2 Customer Engagement Platform Growth Trends by Regions
2.2.1 Customer Engagement Platform Market Size by Regions (2019-2025)
2.2.2 Customer Engagement Platform Market Share by Regions (2014-2019)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter’s Five Forces Analysis
3 Market Share by Key Players
3.1 Customer Engagement Platform Market Size by by Players
3.1.1 Global Customer Engagement Platform Revenue by by Players (2014-2019)
3.1.2 Global Customer Engagement Platform Revenue Market Share by by Players (2014-2019)
3.1.3 Global Customer Engagement Platform Market Concentration Ratio (CR5 and HHI)
3.2 Customer Engagement Platform Key Players Head office and Area Served
3.3 Key Players Customer Engagement Platform Product/Solution/Service
3.4 Date of Enter into Customer Engagement Platform Market
3.5 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type and Application
4.1 Global Customer Engagement Platform Market Size by Type (2014-2019)
4.2 Global Customer Engagement Platform Market Size by Application (2014-2019)
5 North America
5.1 North America Customer Engagement Platform Market Size (2014-2019)
5.2 Customer Engagement Platform Key Players in North America
5.3 North America Customer Engagement Platform Market Size by Type
5.4 North America Customer Engagement Platform Market Size by Application
6 Europe
6.1 Europe Customer Engagement Platform Market Size (2014-2019)
6.2 Customer Engagement Platform Key Players in Europe
6.3 Europe Customer Engagement Platform Market Size by Type
6.4 Europe Customer Engagement Platform Market Size by Application
7 China
7.1 China Customer Engagement Platform Market Size (2014-2019)
7.2 Customer Engagement Platform Key Players in China
7.3 China Customer Engagement Platform Market Size by Type
7.4 China Customer Engagement Platform Market Size by Application
8 Japan
8.1 Japan Customer Engagement Platform Market Size (2014-2019)
8.2 Customer Engagement Platform Key Players in Japan
8.3 Japan Customer Engagement Platform Market Size by Type
8.4 Japan Customer Engagement Platform Market Size by Application
9 Southeast Asia
9.1 Southeast Asia Customer Engagement Platform Market Size (2014-2019)
9.2 Customer Engagement Platform Key Players in Southeast Asia
9.3 Southeast Asia Customer Engagement Platform Market Size by Type
9.4 Southeast Asia Customer Engagement Platform Market Size by Application
10 India
10.1 India Customer Engagement Platform Market Size (2014-2019)
10.2 Customer Engagement Platform Key Players in India
10.3 India Customer Engagement Platform Market Size by Type
10.4 India Customer Engagement Platform Market Size by Application
11 Central & South America
11.1 Central & South America Customer Engagement Platform Market Size (2014-2019)
11.2 Customer Engagement Platform Key Players in Central & South America
11.3 Central & South America Customer Engagement Platform Market Size by Type
11.4 Central & South America Customer Engagement Platform Market Size by Application
12 International Players Profiles
12.1 Pipedrive
12.1.1 Pipedrive Company Details
12.1.2 Company Description and Business Overview
12.1.3 Customer Engagement Platform Introduction
12.1.4 Pipedrive Revenue in Customer Engagement Platform Business (2014-2019))
12.1.5 Pipedrive Recent Development
12.2 amoCRM
12.2.1 amoCRM Company Details
12.2.2 Company Description and Business Overview
12.2.3 Customer Engagement Platform Introduction
12.2.4 amoCRM Revenue in Customer Engagement Platform Business (2014-2019)
12.2.5 amoCRM Recent Development
12.3 HubSpot
12.3.1 HubSpot Company Details
12.3.2 Company Description and Business Overview
12.3.3 Customer Engagement Platform Introduction
12.3.4 HubSpot Revenue in Customer Engagement Platform Business (2014-2019)
12.3.5 HubSpot Recent Development
12.4 Zendesk
12.4.1 Zendesk Company Details
12.4.2 Company Description and Business Overview
12.4.3 Customer Engagement Platform Introduction
12.4.4 Zendesk Revenue in Customer Engagement Platform Business (2014-2019)
12.4.5 Zendesk Recent Development
12.5 Thryv
12.5.1 Thryv Company Details
12.5.2 Company Description and Business Overview
12.5.3 Customer Engagement Platform Introduction
12.5.4 Thryv Revenue in Customer Engagement Platform Business (2014-2019)
12.5.5 Thryv Recent Development
12.6 Oracle
12.6.1 Oracle Company Details
12.6.2 Company Description and Business Overview
12.6.3 Customer Engagement Platform Introduction
12.6.4 Oracle Revenue in Customer Engagement Platform Business (2014-2019)
12.6.5 Oracle Recent Development
12.7 Lucrativ
12.7.1 Lucrativ Company Details
12.7.2 Company Description and Business Overview
12.7.3 Customer Engagement Platform Introduction
12.7.4 Lucrativ Revenue in Customer Engagement Platform Business (2014-2019)
12.7.5 Lucrativ Recent Development
12.8 FreeAgent CRM
12.8.1 FreeAgent CRM Company Details
12.8.2 Company Description and Business Overview
12.8.3 Customer Engagement Platform Introduction
12.8.4 FreeAgent CRM Revenue in Customer Engagement Platform Business (2014-2019)
12.8.5 FreeAgent CRM Recent Development
12.9 Salesforce.com
12.9.1 Salesforce.com Company Details
12.9.2 Company Description and Business Overview
12.9.3 Customer Engagement Platform Introduction
12.9.4 Salesforce.com Revenue in Customer Engagement Platform Business (2014-2019)
12.9.5 Salesforce.com Recent Development
12.10 Claritysoft
12.10.1 Claritysoft Company Details
12.10.2 Company Description and Business Overview
12.10.3 Customer Engagement Platform Introduction
12.10.4 Claritysoft Revenue in Customer Engagement Platform Business (2014-2019)
12.10.5 Claritysoft Recent Development
13 Market Forecast 2019-2025
13.1 Market Size Forecast by Product (2019-2025)
13.2 Market Size Forecast by Application (2019-2025)
13.3 Market Size Forecast by Regions
13.4 North America
13.5 Europe
13.6 China
13.7 Japan
13.8 Southeast Asia
13.9 India
13.10 Central & South America
14 Analyst’s Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
15.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details
【掲載企業】
Pipedrive、amoCRM、HubSpot、Zendesk、Thryv、Oracle、Lucrativ、FreeAgent CRM、Salesforce.com、Claritysoft
【免責事項】
https://www.globalresearch.jp/disclaimer